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Nissan USA

Parts & Service

Raised and maintained customer CSI by 60%, maintaining levels between 93% - 100%

Number one in wholesale parts in the nation

Top 10 in region for parts and service sales
Spearheaded top marketing campaigns to increase and maintain high volume of sales and profits

Alfa Romeo

Parts

Western regional parts manager set up and established new part departments and dealership from west of the Mississippi to Hawaii

Ran parts retail operation

Number one parts manager of the year in the region for 10 consecutive honors

Honda USA

Service

Set up a new dealership, growing the service department from the ground up

Mercedes-Benz

Parts

Streamlined parts and service operations increasing efficiency in serving technicians

Ran and maintained one of the largest service operations on the west coast

Volkswagen

Service

Increased CSI

Revamped staff to increase profits by 30%

Audi

Service

Increased CSI

Increased efficiency 

Chevrolet

Service

Created, grew and maintained a rolodex of returning customers

Hyundai

Service

Set up a new dealership, growing the service department from the ground up

Dodge

Parts & Service Manager

Jeep

Parts & Service Manager

Cadillac

Parts & Service Manager

RAM

Parts & Service Manager

Chrysler

Parts & Service Manager

Nissan USA

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Alfa Romeo

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Honda USA

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Mercedes-Benz

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Volkswagen

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Audi

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Chevrolet

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Hyundai

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Dodge

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Jeep

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Cadillac

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RAM

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Chrysler

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FOMA Group 2016